I am an independent IT small business consultant. I help IT companies grow their businesses in a scalable and sustainable way. I started my own IT company in 2003, and sold it in 2010. Taking it through the many challenges of scaling up - taking on employees, getting to grips with marketing, dealing with sales, building up relationships with suppliers and contacts - has given me a clear understanding of the pleasures and pitfalls of making your IT company succeed. My clients are business owners of small to medium sized IT firms. I work with one man band start-ups at the beginning of their business careers, and with firms of up to 20 people who are poised for expansion. I believe that developing effective relationships is key to business success, and I help my clients get connected - with more clients, with suppliers and with the wider IT world. I enjoy working with people who are positive about business change, keen to learn, and who understand the importance of relationships in business. The best clients have courage and spirit, and I get a real kick out of helping them succeed. Specialties • Building systems and processes that make IT companies operate efficiently, implementing best practice business processes which foster sustainable growth • Creating sustainable approaches to business growth challenges - helping clients take control of sales and marketing. Building relationships with suppliers, clients & wider IT world • Working knowledge of technology from Microsoft, ConnectWise, Autotask, GFI, Symantec, Trend, Reflexion - helping my clients make systems work in their business
Having started, built up and run a successful IT business, I understand the skills, knowledge and systems you need to make it work. Here’s how I can help you: • Many clients find setting prices for their services difficult. I can help you develop a profitable understanding of IT business finance. • Getting to grips with marketing your business and generating sales. • Moving your business up a gear. There’s a whole raft of crucial paperwork that you need to negotiate once your business expands. I can help you stay on top of this. • I help my clients make their PSA tool such as Autotask and Connectwise work effectively for their business. I show my clients how their RMM tools such as GFI Max, Labtech and Kaseya can be used to generate additional revenue and create new sales. • I teach my clients how to use social media to deliver real results for their business. • Putting you back in control. I understand the many demands a growing business places on owners. I can help you achieve clear business objectives and put systems in place that will win you back time. My aim is to get you back running the business, instead of the business running you. I’m currently Microsoft’s UK Small Business Specialist Community Partner Area Lead, and the elected Chair of the Comp TIA UK Channel Community. I’ve built a strong reputation as an expert in small IT business growth and development. Speaking, training and consultancy work with some of the industry’s biggest names give me a unique overview of the IT industry. Combining my understanding of the big IT picture with my experience of real life small business means I can deliver invaluable help to small IT companies who are looking to grow. Speaking, training, and consultancy work in this sphere keeps me up to date with the wider IT industry. I work as a trusted advisor to several large IT companies who value my understanding and insight into small IT business.