Pulseway

 
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5.0 (25)
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Pulseway

Product Information

Vendor
MMSOFT Design
SaaS
Yes
On Premise
Yes
Priced Per Unit
Seat

Remotely Monitor and Control IT Systems from Any Smartphone or Tablet For Windows, Linux, Mac and any Applications using the monitoring API.

MONITOR EVERYTHING Real time status, system resources, logged in users, network performance, critical updates, IIS, SQL Server, Exchange, Active Directory, VMware, Hyper-V and SNMP enabled devices - just to name a few. BE FIRST TO KNOW Receive instant alerts on critical problems that can lead to system failures. You can also define smart rules to fine tune alert conditions and run specific tasks when triggered. BE IN CONTROL Fix problems on-the-go by sending commands from any smartphone or tablet. Run commands in terminal, manage running processes and restart services, apply critical updates, restart systems and many, many more. ANYWHERE, ANYTIME With mobile apps available for all mobile platforms you have your entire IT infrastructure in your hand at any time from anywhere. Feel free to leave your desk.

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5.0  (25)
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Rating: 
 
5.0

Pulseway RDP App

Excellent service from Paul on the Pulseway Support desk to enable us to set up our Pulseway RDP App, remotely connected with us and worked fast and professionally. Top man. Thanks

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5.0

Awesome Product that fits our needs!

We were in the market for an RMM service for a few months and had demo'd and gotten quotes from serveral places. Pulseway was the only one that fit a lot of our requirements especially in the financial and mobile areas.

The mobility has become real key to our operations and our clients love the quick response that we can now provide to normal day to day problems.

The pricing structure was in line for what we were looking for, especially compared to some other products that we were quoted they seemed outrageous in comparison to what Pulseway can do!

Many clients and customers are very excited for us to be able to offer this new service and we haven't looked back!

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5.0

Pulseway is an AWESOME addition to the monitoring space!

I have been nothing but IMPRESSED by pulseway. Within minutes of starting the trial we chose it over all the other monitoring solutions that we looked at.

It is still missing features and the critical ones we were looking at are being added in the next revision! In addition, thier API gives access to a world of customization that you could get into as well.

The most impressive feature? Their desire to take and implement suggestions into the next itteration of the product. If it doesn't make it in, they do keep the suggestions in order of desire by the customers (it seems to me).

I'm in TECH LUST affair....The legacy flash interface was a bit annoying on the PC...but I can't believe the tablet version is so good we rarely have to look at the PC version (THAT alone is impressive for a monitoring product).

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5.0

GREAT FOR IT DEPARTMENTS

Long story short: This is the very best software for managing servers for your IT Department on the road and in the office..
Its not a new MOM or anything, its you mobile lifesaver in many situations.
Quickly adapt to the situation, know failures first, watch and edit on the move, it simply works.

We are a small IT department of 7 people, who use this every day. Unlock users in AD, make sure a server reboots, restart a service, stop a Hyper-V machine, etc. Its even faster that my normal tools on my PC.

The support is awesome: Pulseway support will help you getting things solved with the enterprise server in a matter of minutes after you submit a support case.

Bravo and thanks for an awesome product.

Highly recommended!

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5.0

Great support Nice product

Pulseway really helped us out, it doesn't matter how complicated the issue they will help and fix it.
we manage 1000+ systems with ease through web and app.

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5.0

A Must Have Product

We've been using this product for over 5 years and five stars is not even enough to rate how happy we are!

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5.0

Great Product!

I don't have anything bad to say about this!
This is the best bang for your buck. You will be hard pressed to find a similar solution in this price range.
The menus are clear and the user guide is too. The mobile app is great and so is the dashboard (windows) application.
Setup only takes a few minutes. That's a big deal for IT professionals that travel.
Support is extremely fast and helpful. I got a response back in less than 20min even though i'm in the US and they're in Ireland.
The amount of customization is stellar and always being updated.

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5.0

Great product and great support!!

Very good product and even better support. Easy to use and install. We use it in environment every day from our iPhone, iPad or internet for our day to day proactive support.

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5.0

Excelent RMM Solution

It's an excellent solution, a good value for the money.

It has all the features we need, some of them are to be available in the next releases.

The support is excellent and always ready to help us.

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5.0

Dependable, Cost Effective, Critical Infrastructure Monitoring anywhere/anytime.

Pulseway continually provides an invaluable, superior monitoring platform with exceptional technical support and a solid foundation while successfully and effortlessly exceeding all of our expectations and requirements.

Pulseway has allowed us to improve our service-level agreements (SLA) enabling greater client retention and increased client acquisition.

We've tested many competing solutions and decided Pulseway is the best option for critical systems monitoring.

We look forward to our continued success in part of Pulseway's offerings and for this we thank you. ; )

John Rogan
CEO - NexServ Technologies Inc

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5.0

Well consolidated view of the IT enviorment

We have setup a server on-premise in a closed enviorment. From that we are able to monitor all servers and the Workstations that we require real-time monitoring on. Further more we have add several SNMP devices and although Pulseway dosn't support MIB import (yet) we have managed to get useful monitoring of thoose devices as the SNMP walk Works quite well.

We are able to delegate control/view to the users whom require that and we can present a real-time dashboard to everyone in the company.

The support is execellent and the fact that you can add wish requests and see them implemented shortly after is very, very useful - given no two company's is alike and therefor not always just fit-in-a-box.

I wouldn't hesitate 1 second to recommend this to a friend/collegue.

We still have some wish'es for the future regarding Pulseway, but i'm confident we'll get there.

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5.0

Excellent Product, Excellent Support

A great product and easy to use. Recently had a great experience with their support people. Fast and responsive and very patient when dealing with a fast pace IT guy like myself.

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5.0

Special needs - no problem, only solutions :-D

We started at the Dairy to test Pulseway in a 30 day evaluation period, in that period we have had several teamviewer assistance seances, and the support have been 100% and a solutions have allways been given.
Very fast reply on the forums, and great feedback on all questions.
The installation is now running on our own server, and no hickups yet, we are monitoring several servers and many clients, and we are about to set add-on servers survaillance up.
We see a great feedback on ideas to improve the product and we feel we are beeing heard, when we have ideas, we look forward to work with Pulseway in many years to come.

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5.0

“Making IT Heroes”

The advantage of this software is that brings the control of the situation before your eyes, directly in your hands, on your smart phone. It's a luxury to have all the features Pulseway delivers, only with a few taps on your device. The realtime monitoring system helped our company many times and we were able to prevent further hardware and software problems and recover from downtimes before our clients could have call us.

We have multiple internet connections used for email servers, vpns, local serves and inside networks. Since our internet providers were not offering a perfect solution, there were problems offen and clients were having downtimes and difficulties with daily work. Implementing the Pulseway Services, we managed to understand and action more prompt to the problems and slowly the downtimes decreased to 10% and lower.

I would personally recommand Pulseway to IT Admins, IT Techs, but even to a junior IT passionate. Controlling another device, giving tech support, preparing reports in a matter of minutes and all of these in few taps from your device is a luxury that actually questions the competitors, offering best prices and high quality support.

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5.0

It's like being everywhere at once

I have a network of over 150 workstations and a server. This program keeps me informed of everything going on throughout the network. Also includes excellent reporting features to keep an eye on installed software and computer statistics throughout the network. Even has the ability to perform active directory functions such as resetting user passwords. It is an amazingly powerful piece of software for a very reasonable price!

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5.0

We've played with them all, this is the one to get...

Outsourced IT shop in Southern California, mainly working with SMBs in the AEC (Architectural/Engineering/Construction) industries and a bit of Legal/Law. We've played with and/or owned/implemented over the 13 years we've been in business Big Brother, ManageEngine's OpManager, Nagios and Labtech. All of them, basically are the same bloated complicated pieces of crap you'd expect. I don't miss any of them in the slightest. We wanted a tool that we could deploy to our team and clients that would not only enable them to monitor aspects of their network(s)/servers, but also manage alerts in a meaningful way. Who cares if the Microsoft Exchange System Attendant service crashed on your Exchange server if you can't remotely restart it easily? This app gives you the ability to implement corrective measures, which is huge...all from your mobile phone/tablet, etc. We're not always sitting in front of a computer, not to mention evenings/weekends....gulp...vacations? We needed peace of mind, we got it with this app. Worth every penny. Easy to implement/deploy/manage...affordable, pay for what you use/need. Interface is quite easy to use and visually appealing. Wow, a monitoring system that actually works and doesn't suck....go figure! Buy.

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5.0

Best software and best value for money

We have been using Pulseway for 3 years and just renewed for another year. I cannot be more pleased with the functionality of the software, the fantastic mobile apps, the continuous improvements and new functionality added to the product as the ICT industry keeps innovating. To top it off, the support from Marius and his team is just fantastic! Thank you to the Pulseway team!

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5.0

Great piece of software

We are using Pulseway for 3rd year and it is most important piece of our infra. For us it has a great value, we know what is happening or what is going to happen soon enough to jump in and fix. Currently it is lacking some aspects of mass management (we are monitoring 100+ systems) however new features are added continuously so this will be covered soon i guess. Support is excellent as well. Price is really low compared to what the product can do. Keep up the good work.

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5.0

I couldn't no more live without this powerful tool

As CIO of one of the biggest NGO in Austria I like to report you some of my IT key data: around 120 Server, 45 VMWare hosts, 2 data center locations, Microsoft and Linux OS based, more than 1700 IT user, over 160 field offices, about 350 mobile Notebook user, 170 data lines, legally required high security standards, 7x24 hours required IT availability - that's all managed together with 5 employees - impossible to operate this all with high availability without Pulseway!

Pulseway makes really IT heroes ;-)

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Rating: 
 
5.0

Unbelievably useful

As a busy admin, sometimes I need a helping hand in watching our critical infrastructure. Pulseway is that helping hand.
Whether it be receiving notifications of critical updates or being able to reset a user's password from the comfort of my living room couch, Pulseway gives me everything I need and more in my pocket.

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5.0

Great program and service

This program saves us a lot of time. Support is great and very responsive.

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5.0

Keeps me advised of problems before customers do!

Sets up quick, and provides pertinent information immediately. I can monitor servers from anywhere on the internet on my smart phone. No longer need to remind myself to check if a particular application or service is running. If it fails, I know right away! Great product, huge value.

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5.0

Free to leave the office

From an IT Admin's perspective I can say that Pulseway has freed me from my office by allowing me to fix business critical issues using my smartphone. Coming from open source alternatives I can say that Pulseway was surprisingly easy to configure and use. I predicted brute-force attacks, renewed my SSL certificates on time (thanks to the SSL monitoring feature) and now I can do my work from wherever I am. Thank you Pulseway for giving me ease of mind!

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Rating: 
 
5.0

Very happy with the pulseway app.

By far the best monitoring and pro active management solution out there for the price. The subscription is a must but it will pay for itself very quickly. To be able to know instantly when an AD account is locked out is key to pro-actively stop a possible attack. This is definitely easier and cheaper then n-able and GFI maxx

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5.0

Best RMM Software on the market

It took very little time and we were up and running. Now we manage most of our everyday tasks from our smartphones. The best part is that Pulseway alerts us to any issues before users even notice any slow-downs. Excellent RMM software. Highly recommend it.

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