OptiTune RMM

 
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5.0 (4)
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OptiTune RMM

Product Information

Vendor
Bravura Software
SaaS
Yes
On Premise
Yes
Priced Per Unit
Node
Price Information
$1.95/computer/month, with volume discounts available

Features

Manage Thousands of Computers
Designed for both Enterprises and MSPs
Organize into groups using Companies, Customers, Departments, or Sites
Install and View Windows Updates
Deploy Applications
Software Inventory
Prepackaged Applications for Easy Deployment (google chrome, etc...)
Hardware Inventory
Antivirus Integration
Monitoring and Alerting (fully customizable)
Remote Desktop
Remote Assistance
Remote Command Prompt
Remote Task Manager
Remote Services Manager
Performance Graphs of CPU, Memory, Disk, Network usage
Support Center Task Tray Application for end users (fully brandable)

OptiTune is a cloud based solution that lets you manage thousands of PCs in your organization. Designed for both enterprises and MSPs, OptiTune lets you deploy apps, install updates, check for malware, view performance data, and perform a complete hardware and software inventory. You can also provide remote assistance to end users through OptiTune's built in Remote Assistance feature, or connect to any computer or server using Remote Connect.

Other powerful tools include the Remote Command Prompt, which lets you run a command prompt right from your browser, and the Remote Task Manager. OptiTune is free for your first year (for up to 10 computers), and only $1.95/computer per month afterwards.

User reviews

4 reviews

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5.0  (4)
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Comments
Rating: 
 
5.0

One of the best

Very impressed with OptiTune so far. The feature set is comprehensive - remote desktop, remote assistance, application deployment, scripting, to name a few. The support is also awesome, I needed to ask how create a complex script to use with OptiTune, and they got back to me right away.

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Rating: 
 
5.0

Perfect for my MSP

We recently switched to optitune from labtech, and couldn't be happier. It has all the features we require, the support is wonderful, and the price is right too. I really like the remote assistance feature where customers can request assistance from the "support center" desktop app, and one of our techs can respond and help in real time (control their desktop).

For our severs, I like that I don't have to open firewall ports in order to get remote access, since the installed agent opens an outgoing connection for remote desktop to work, and it's all done through the optitune management website and their remote desktop software. In fact, its a bargain when you just compare it to team viewer, for example, but it also supports real MSP functions like deploying applications, scripts, monitoring, and viewing performance data.

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Rating: 
 
5.0

Rock Solid RMM

OptiTune is the Lexus of RMMs. It is refined, powerful, doesn't break down, and looks great too. I have tried several other solutions, like Kaseya, Labtech, GFI Max, etc..., but OptiTune provides all the features I need at a reasonable price point. Also, its UI is outstanding, and easy to learn. I highly recommend OptiTune to any other corporate IT departments, it was an easy sell to my upper management once I gave them a demo of what it could do (e.g. install apps, scripting, manage updates, full inventory, show computers on a map, etc...), and compared it to Kaseya for them (also, it was about 1/3 the price of Kaseya).

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Rating: 
 
5.0

Works great, 1st year free is a bonus

I've been using Optitune for several months, and it has been working flawlessly for my small MSP. I really like the new remote assist feature where clients can ask for remote assistance, and I just connect to their desktop. I couldn't find another solution that offered such a long trial either (for one year).

It has all the basics you need, without the confusing interface of some of the other products out there (e.g. Kaseya).

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