Review Detail

PSA & Ticketing C claimme 1437
Naverisk is great for both Small and larger IT companies
Rating: 
 
5.0
Naverisk is great for Startups and small consultants to build their company.

We are an SMB focused MSP based in Canada and we have been using Naverisk for over a year now as our RMM solution. We were looking for a on-premise installation, and most only offer SaaS service. This was one of the main reasons for Naverisk partnership. This allowed us to reduce the overall cost, and allows us to manage the data in-house.

The partnership is real, support is responsive and we get a personalized service. The time different between Canada and Naverisk support has never affected or caused any delays for our company, clients, or support.

We have just loaded the V5.2 public beta release. WOW! This is quality software. The Remote Control has been hugely improved and we can now offer our clients a branded web portal they can login to manage their support jobs and tickets.

If you are looking for software to run your IT business Naverisk should be at the top of your list. There is a lot more on offer here than just a RMM solution, the platform includes easy use service desk, time tracking and billing capabilities.

Key factors for us:

* Systray Icon that allows direct communication, screen shots, and brand-able.
* Customer Portal
* On-premise installation
* Overall cost
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