Exchange Defender

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5.0
 
5.0 (1)
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Exchange Defender

Product Information

Vendor
Own Web Now
SaaS
Yes
On Premise
N/A
Priced Per Unit
Seat

Features

Antispam
Web Filtering
Antivirus
Web File sharing
LiveArchive
Encryption
Archiving & Compliance
Reporting

ExchangeDefender delivers cloud-based protection of all e-mail and web communication.

ExchangeDefender is an Internet-based message hygiene and business continuity network that can secure and save your business by: Antispam Web Filtering Antivirus Web File sharing LiveArchive Encryption Archiving & Compliance Reporting … all without any software to install or maintain.

Keep your mail server running as it is and deploy ExchangeDefender in less than 5 minutes at the fraction of the cost of antivirus licensing alone.

     

    Editor review

    Rating: 
     
    5.0

    Mail Hygine with Benefits

    Exchange Defender (“ED”) delivers not only good mail hygiene but more importantly, good business continuity. If you have a customer still running Exchange on-premise, don’t even think about an on-premise mail filtering solution. Filtering your mail with ED not only effectively removes spam and malicious files but also provides a reliable and sometimes need archiving solution that can also double as a fail-over for users (via web-mail) when their Exchange server is unavailable ensuring that the mail keeps flowing.
    So here is the Good, the Bad and the Ugly of ED:
    The Good - I used Exchange Defender for years and have found its overall reliability to be better that that of the average SBS Exchange server. The feature set continues to grow and is only missing the dynamic alias feature that one of its competitors has used to claim fame. The ability to private label everything from the web interface to the message footers is available and management of multiple customers into the hundreds is fairly easy. For the price, it is beyond a value – it’s like printing money with the ability to fairly markup 100% or more.
    The Bad - Support is, well, you get what you pay for. Bottom line is that the product works as it should and odds are that if you are having an issue, it is probably caused by something you did wrong or something with the user or Exchange server so don’t get your feelings hurt when the unapologetically tell you that it is your problem and close the ticket without any further guidance. In all fairness, if the issue is on their end then you can expect them to work hard and through the night to fix it. What I’m saying is that this solution is not for the wanna-be, earn while you learn Exchange 101 students. If you don’t know how to manage Exchange and/or won’t take to the time to review ED’s help files then don’t be surprised when they offer to send you to their competitors because you ask too many stupid questions of their support team.
    The Ugly – Well here is my chance to take a cheap shot at Vlad, the owner of ED. ;-) But, I won’t. If you don’t have thick skin then you probably don’t want to read his blog. Either way, the product rock sfor the price and will add $ directly to your bottom line along with thanks from your customers.

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    User reviews

    1 reviews

    Rating: 
     
    5.0  (1)
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    Comments
    Rating: 
     
    5.0

    Great Product

    Exchange Defender does what it says, cheaply.

    For $2 a user you get inbound and outbound spam and virus protection and web filtering, web file sharing, LiveArchive, encryption, archiving & compliance, and reporting. LiveArchive is a Microsoft Exchange 2010 Outlook Web Access login that you can use anytime; if your server is down your clients can still send and receive e-mail like nothing had happened!

    We have been Exchange Defender partners for over a year now and are happy. We love the fact that they only sell to the channel - your client cannot buy direct. There is also easy branding that doesn't quite hide the ExchangeDefender brand in some places Autotask integration makes billing easy.

    Support could be better and has improved. They are out of the US and do resolve the problem, but we wish they could do it a little faster.

    Setup is pretty easy. You can type it all in by hand or run their VB script on a DC and upload the CSV file that is created.

    There is also an Outlook plugin and a Windows tray application that will alert users when something hits their quarantine.

    Interface: We like the fact that we use 1 console to control all of our clients and we can provision a new client instantly without waiting on someone else. The interface is pretty simple, however the design is confusing in a couple of places and can make you hunt for some options.

    Overall a good product that does a pretty good job of filtering mail with a lot of features, at the right price.

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