Concordant-One Tech is a NOC service provider for MSPs, based out of India. We have been in business for almost 2 years and are steadily growing. NOC services from Concordant-One Tech are designed to integrate and deliver seamlessly with MSPs that already use a RMM and PSA. Our services are fit for all size of MSPs. We allow you to add any number of servers and workstations in your NOC contract which is under NOC supervision, and are happy to be a part of your growth. We look after your Alert management, Patch management, Server monitoring , AV monitoring , Backup monitoring, After hours support and much more for a low fixed price on a monthly based subscription.
We also provide our NOC services through our in-house PSA tool which is highly customized and allows our NOC engineers to move tickets/alerts quite efficiently and effectively. (one of the most popular ticketing systems across the industry) for customers that do not use a PSA. We offer work requests and user change requests as a part of our NOC service offering, which adds value to the service. We also provide server migration project assistance at reasonable rates to our customers. Presently we manage about 2000 end points 24/7 for customers across 3 continents. We are steadily growing and continuously adding more capacity. We also offer high volume discounts. Concordant-One Tech also provides Virtual system admin's for MSPs, You can find more information about our VSA task list here www.concordantonetech.com/vsa-tasks/