First, there's a device that stays in on premise for FAST backup and restores. Second, a copy of the data and server images are stored at Axcient's secure, SAS 70 II certified data center – and automatically sent on a schedule that is preset. Third, Axcient offers appliances that are built with special chipsets to allow the operations of a failed server to failover to the Axcient Appliance until a server replacement is found. All of this is sold as a flat rate service to the MSP and includes no per GB pricing.
Axcient Backup and Business Continuity Services
•Backup and restore for Windows®, Linux and Mac OSX machines concurrently
•Continuous protection of desktops, laptops, and servers
•End user or administrator driven data recovery
•Fast, local network-speed recovery times
•Customizable point-in-time restore interval enables recovery point objectives (RPO)
•Open file backup
•Advanced Active Directory support
•Policy based global backup allows a backup policy to apply to selected types or locations of files across all the devices in the network
•Bulk database backup of Microsoft Exchange and SQL Server
RapidRestore for Business Protect and Business Fortify Packages adds:
•Backup and fast restore of individual emails, contacts, calendars, tasks etc. in Microsoft Exchange Server commonly referred to as “brick-level restore”
•Advanced Microsoft SQL Server backup support
ServerAlive™ is part of the Business Fortify package and includes:
1.ServerAlive-optimized chipset in every Axcient Appliance
2.Failover a physical or virtual Windows 2003 or 2008 server right to the Axcient Appliance
3.Failover from the Appliance back to physical hardware
4.Create complete server or desktop disk images to restore to different hardware, saving critical time
5.Configurable frequency of disk image versioning
SmartCloudDR™ is included in all packages and has:
•“Set and forget” on an automated schedule to send data and appliance settings offsite
•No more “backup babysitting”, shipping and storing tapes
•Protects you from fire, theft, sabotage and natural disasters
•Data is encrypted as it is transmitted from the appliance to the data enter and at rest in the data center
•The data center is SAS 70 Type II certified
•In the event of a site failure, a new, fully replicated appliance can be delivered upon request
•Configurable backup policies let you set your recovery point objectives (RPO)
A tightly integrated solution that hits all the marks when it comes to delivering a complete backup and business continuity offering - enabling MSPs to add off-site backup to their portfolio with ZERO up-front costs. They also offer a reseller program allowing product centric VARs the ability to sell the service as a CapEx and collect commission on the monthly fees paid by end users.
When it comes to making a check list of everything you could want in a local backup/failover solution with bundled off-site storage they offer everything except for failover to cloud or alternate backup destinations (for local warm standby data sets).
Their highest marks are in service and support (perhaps the most important too) as users rave about the quality of their training and support. With good support, all the right features delivered on quality HP hardware, and multiple partner models that make sense, Axcient has set the bar high for other BDR and online backup services to hit.