PSA & Ticketing C claimme 997
Clunky, pay for each component
Let's say I worked for 4 hours on a project and want to bill only 2. I have to create multiple time entries which wastes my time, makes the invoices longer and confusing. Some clients want the work split into different categories and summarized in the different categories; when entering time, I see all the categories for all the clients - not only the categories that are available to this specific contract; this wastes a lot of time during data entry as well as correcting mistakes. When entering some fields and you want to update a table, many times you have to close what you're doing, go through multiple windows, add the entry and then redo your data entry; can't just add information to the table. Their To-Do list is cumbersome to work with. Their invoicing has limitations. I've been working with their software for 3 years and am looking for a replacement.