This product is wonderfully designed. We were looking for a tool that reduces labor and is managable. We just switched from one of the big names to Naverisk and it has simplified things tremendously. The support is first class and the features are added on a frequent basis. The product has been built on a firm foundation that is quite intuitive. If you are looking for a RMM tool you should definitely consider Naverisk.

We, from Raka Brazil (http://www.raka.com.br), believe that, without Naverisk, we could never reach the quality of service delivery like we have today.

In a single console we have total control over our managed devices. It is not only our RMM tool; it is also a complete Service desk platform where I also support user requests.

Naverisk also brought me new opportunities to enter in a different market. Selling the onsite installation for big IT departments is a great deal.

They are constantly improving the tool and developing features based on Naverisk Community requests. It is 3 to 4 upgrades per year, and august, I believe, they will release the third major release of the year - v5.0.

Excellent support, very fast and efficient, even with the 13+ hours of time zone.
A really good option for smaller IT service provider, their team has a ton of Break – Fix and Managed Services business experience and I feel very confident running my business with Naverisk partnership.

I rate them 5, because I am sure that I wouldn´t be more happy with another platform.

At Connectivity IT (http://www.connectivityit.com.au) we have been using Naverisk for about 3 months now.

Naverisk's ease of device attachment hooked us. It takes seconds, not even minutes to deploy an agent to a machine - and managing huge virtual environments, seconds count. The online community has great user support, including group policy configurations to enable easy large scale connecting of client PCs.

The web page management interface is fantastic, super easy to use. We consolodated our help desk, our monitoring, our remote support and our application patch management for about 30 clients in about 3 months. The IT admins we support love the console and their improved capacity to support users.

The package is clearly evolving with the times, critical in todays market, which means our support tools will remain highly effective into the future. This was not a project I wanted to undertake twice and our team are pleased we made the right decision the first time.

We opperate the on-site version and delpoyment was easy. My team has excellent SQL and IIS skill sets and the deployment guide was clear and easy to follow, the proccess took about 2 hours including VM and OS deployment.

http://connectivityit.wordpress.com/2010/12/02/naverisk-our-answer-to-the-question-you-never-asked/

We at Intellium have been using Naverisk (rebranded as IntelliumCare) for over a year now.

We spent around 12 months trialing other products like Manage Engine, N-Able and Kaseya. All these products basically did the job, but they were either too complicated or too expensive. We w ere really looking for a product that fitted
our budget and had a very short learning curve. We didn’t want to be wasting time on bizarre monitoring and management concepts or over complicated interfaces. Naverisk fitted with this perfectly. On top of this the team at Naverisk are responsive and alw ays keen to listen to our questions and ideas about the product.

We run the product “on-premise”. Being an IT Services company it just made sense to us. Upgrades and patches are really simple. Backup, uninstall the old, install the new , done. It’s so quick and painless we can even do it during work hours.

The costs for this is far less than N-Able and Kaseya, and little less than Manage Engine.

So if you are looking for a well-priced product with a slick easy interface and great support, definitely check out Naverisk.

I'm giving it 4 out of 5, cause there is always room to improve :)

We have been using Naverisk for a little under a year, and in that time have seen rapid grow th of this relatively young product. The web interface is straightforward to navigate, the feature set is compelling and the price point
for the feature set was the catalyst to try it out.

We have been using the Hosted solution w hich has been highly stable. In that time there has only been one glitch I can think of , and the support team took care of it faster than any other vendor I have worked with in quite some time. We are about to move to the in house edition (to give us more agents for the same price) w hich requires only modest specs in our initial testing (and in the documentation).

Dual options for remote control, effective alerting, w ell set up basic templates that are readily tweak-able on a per site or per machine basis, and comprehensive reports (plus a host of other features) definitely make it worth taking it for a test drive.

We feel like a proper customer when dealing with Naverisk staff, and not 'just a number' or 'anannoying phone call or email in their busy work day'. The development team readily accept input into the product design and feature set, and it is great to see our requests make their w ay into the production version.

(Coincidentally, I sent of f an email request to their support address around 30 minutes ago and just received a reply.)

Naverisk easily rates a 4 out of 5.