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Windows Intune

Product Information

Vendor
Microsoft
SaaS
Yes
On Premise
No
Priced Per...
Free
Additional Pricing Information
Preliminary pricing of $11 per user per month retail, with a bump to $12 for clients with Microsoft Desktop Optimization Pack. Source: http://www.channelprosmb.com/article/22646/Windows-Intune-Sharp-or-Flat/

Windows Intune Windows Intune Hot

User rating
 
3.7 (2)

Microsoft Windows Intune is currently in BETA, currently run from Microsoft's cloud offering, the platform is rumoured to be freeware, and a number of reviews state the product could be behind the curve as it doesn't focus on Servers.

Top 10 benefits of Windows Intune 1. Help manage and secure your PCs from virtually anywhere. The Windows Intune cloud service helps keep your employees productive in the office or on the road—all that's required is an Internet connection. Through a simple Web-based console, your IT staff can provide remote assistance, centrally manage updates, and proactively help protect PCs from malware threats, so your employees can stay focused on the business. 2. Get the best Windows experience. Standardizing your PC environment provides a better experience for your workforce and an easier environment for you to manage. You can upgrade to Windows 7 Enterprise or run a prior release—it's your choice. With its intuitive interface and advanced search capabilities, plus BitLocker® drive encryption to better protect confidential data, Windows 7 Enterprise gives your employees the best Windows experience available. As long as your subscription remains active, you'll also get upgrade rights to the latest operating system, so you won't need to worry about buying upgrade licenses when the time comes. 3. Achieve big-tech results with a small-tech investment. Designed to fit businesses without a large IT infrastructure, Windows Intune is an all-in-one solution that includes PC management, malware protection, and Windows upgrades rolled into one easy purchase. With minimal overhead, simple billing, and no formal training required, it's easy to get started and maintain. 4. Stop malware threats before they stop you. Windows Intune gives you powerful, centralized protection to help keep your PCs safe from the latest security threats. Built on the Microsoft® Malware Protection Engine and using the same trusted technologies as Microsoft Forefront® Endpoint Protection and Microsoft Security Essentials, you get real-time protection with reporting and alerts to help safeguard PCs against dynamic forms of malicious software, including spyware, viruses, and root kits. 5. Keep your PCs up-to-date. Centrally manage the deployment of Microsoft updates and service packs to all managed PCs. Through the Web-based console, you can select which updates you want to deploy across your PCs to help keep them running smoothly. 6. Identify issues before they impact business. Windows Intune makes it simpler for you to proactively monitor your PCs, sending alerts to help you identify potential problems before they negatively impact your employees and your business. With Windows Intune, you can set up security and update alerts that notify you when you've got a threat or if a critical update was unsuccessful—so you can fix it before your PCs become vulnerable. 7. Easily track your assets and manage licenses. Effective inventory management is key to optimizing existing investments. With Windows Intune, you can easily view and track your organization's hardware and software inventory, so you can efficiently manage your assets, licenses, and compliance. 8. Turn to advanced tools for tougher issues. Complementing the cloud service, Windows Intune also includes advanced on-site tools that help you troubleshoot problems, manage Group Policy, and deploy virtualized applications and operating systems—to ensure that you're getting the most out of your PC. 9. Diagnose and repair even unbootable PCs. Using the Microsoft Diagnostics and Recovery Toolset (DaRT), available to download for Windows Intune customers, administrators can recover data from PCs that have become unusable. It helps you rapidly diagnose probable causes of issues and quickly repair unbootable or locked-out systems. 10. A cloud you can count on. Microsoft is a leader in IT infrastructure solutions with the Microsoft System Center family of products, and we used that experience in developing Windows Intune. Windows Intune takes advantage of the Windows Update infrastructure, one of the world's largest cloud services, which delivers updates every month to hundreds of millions of PCs. And with a financially backed 99.9 percent uptime service level agreement and support 24 hours a day, seven days a week, you can have more confidence the service will be there when you need it.

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Windows Intune

User reviews

Average user rating from: 2 user(s)

Overall rating 
 
3.7
Value for Money 
 
3.5  (2)
Ease of Use 
 
4.0  (2)
Set Up 
 
4.0  (2)
Support 
 
4.0  (2)
Customisation 
 
3.0  (2)
Ratings (the higher the better)
Value for Money*  
Do you feel you get value for money for your solution?
Ease of Use*  
How easy is the software to use?
Set Up*  
Is the software easy to get up and running? Time to entry.
Support*  
How do you rate the vendors support? This could be documentation, videos, or even just traditional support tickets.
Customisation*  
How easy is the platform to customise?
Comments*
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Windows Intune 2011-01-24 16:07:31 Greg Chamblin, Jr.
Overall rating 
 
2.4
Value for Money 
 
2.0
Ease of Use 
 
3.0
Set Up 
 
3.0
Support 
 
3.0
Customisation 
 
1.0
Reviewed by Greg Chamblin, Jr.    January 24, 2011

Not good for real MSPs

This product as an MSP tool is just plain bad. It only monitors Microsoft programs. There is no dashboard to get an overview of all of your clients.

This was designed for a dedicated IT individual. I just sat there and sook my hed while I was using it.

It is too expensive and does not allow a true MSP to charge their rate. The Customer pays Microsoft and then has to pay the MSP. It's just not a good model.

Heaven forbid you ever uninstall it, there are at least 4 programs to remove.

Has potential, but, like all of Microsoft's offerings, is not very MSP friendly.

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Windows Intune 2010-07-14 09:09:25 MSP Comparison
Overall rating 
 
5.0
Value for Money 
 
5.0
Ease of Use 
 
5.0
Set Up 
 
5.0
Support 
 
5.0
Customisation 
 
5.0
Reviewed by MSP Comparison    July 14, 2010

SLOW TO MARKET, BUT MOST INTUITIVE TOOLSET.

The RMM tools available today provide basic systems inventory and "Up/Down" status. Only the Microsoft tool set provides feedback regarding Best Practice configuration.

Microsoft Tools watching Microsoft Operating Systems and Microsof t Office. Unless your customers are running Ubuntu & Open Office on their systems, It just makes sense.

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